We want you to love your purchase. If you are not satisfied, we are here to help. We believe in a relationship built on trust, which is why our policy protects both your shopping experience and our small business team.
The 30-Day Window
You have 30 days from the delivery date to request a return.
Requests made after 30 days are eligible only for store credit.
Eligible Items
Items must be unwashed, unworn, and unaltered.
Items must have all original tags attached.
Items must be returned in their original packaging.
Fraud Prevention Safeguards
Proof of Purchase: A valid receipt or order number is required for all processing.
ID Verification: We reserve the right to request ID for high-value returns.
Abuse Monitoring: Accounts with excessive return rates may be restricted from future purchases.
The Refund Process
Inspection: We inspect all items within 3 business days of return.
Approval: Approved returns are refunded once items have been returned and inspected.
Reviews
i received my bag today and was honestly surprised by how high-quality it feels. the material is beautiful, and the stitching is really well done. the red is slightly darker than it looked in the photos, but i actually prefer it cause it makes the bag look even more luxurious and expensive. i’m really impressed with the quality, especially for the price!